777 Business Program
2 Day Seminar, Managing Your People & Processes
Item #:
| Duration: |
2 DAY SEMINAR |
| Course Title: |
Managing People & Processes |
| Price: |
$200.00 |
| Prerequisite: |
None |
Who Should Attend?
Managers, Supervisors and Entrepreneurs
Course Code: 7MD
Learning Outcomes:
Class 1: Managing Your People -
The course will cover the objectives, methods, and forms of business communications; business research; and the classification and presentation of findings. Formal and informal communication levels and listening skills will be discussed that will lead to success in your professional career. The course further provides a basic approach to business life through a survey of major functions and offers an overview of business organizations; the business environment and theory and principles of organization and management.
Class 2: Analyzing the Business Process –
This class provides the student with theory and practice associated with the analysis and design of business processes and systems in identifying and solving PROBLEMS. A manager has two main functions to "make decisions and solve problems." Therefore, the good manager must be able to recognize and identify where the problems exist. The purpose, function and expected outcomes of each phase and activity of the systems development life cycle (SDLC) are discussed from theoretical and practical perspectives. Specific design techniques, such as data flow diagrams for project planning (problem correction) will be discussed along with other topics on planning and project management. Furthermore, the student will LEARN how to design and test QUESTIONNAIRE SURVEYS to assist with conducting feasibility studies.
SYLLABUS
COURSE STRUCTURE: The methods of teaching used in Managing Your People and Analyzing the Business Process include but are not limited to:
- Lectures with appropriate student/faculty interaction
- Use of materials such as cases, examples, and real situations to present course concepts.
COURSE OUTLINE – Managing Your People
| TIME |
MATERIAL DISCUSSED |
| 8:45AM to 10:15AM (1.50 hours) |
Who are your PEOPLE?
Levels of Management
Work Relationships |
| 10:15AM to 10:30AM |
BREAK |
| 10:30AM to 12:00PM (1.50 hours) |
Paradigm discussion; Motivation in the Workplace and discussion of Motivational Theories.
Discussion of Ethical Issues |
| 12:00PM to 1:00 PM |
LUNCH |
| 1:00PM to 2:30PM (1.50 hours) |
Communication – verbal, non-verbal and strategic.
The Communication Plan |
| 2:30PM to 2:45PM |
BREAK |
| 2:45PM to 4:15PM (1.50 hours) |
Listening Behaviors
Listening Audio - Exercise and Discussion on Myers-Briggs testing. |
| 4:15PM to 4:30PM |
NOT MANDATORY: Evaluation and Door Prize Drawing from completed evaluation forms. |
COURSE OUTLINE – Analyzing the Business Process
| TIME |
MATERIAL DISCUSSED |
| 8:45AM to 10:15AM (1.50 hours) |
Discussing the role similarities of the role of the Systems Analyst and Manager; Understanding Organizational Style; System Development Life Cycle (SDLC); Determining Feasibility & Management Analysis; and Decision Support System (DSS) |
| 10:15AM to 10:30AM |
BREAK |
| 10:30AM to 12:00PM (1.50 hours) |
Tools to assist management in problem solving, such as: Case Tools; Data Flow Diagrams and Relationship Models & E-R Diagrams for problem solving; and the Introduction to GANTT Charts & PERT Diagrams for Project planning |
| 12:00PM to 1:00 PM |
LUNCH |
| 1:00PM to 2:30PM (1.50 hours) |
Discussion on Observing, Interviewing and using questionnaires. Designing Questionnaire “SURVEYS” –testing surveys; Protyping and sampling. |
| 2:30PM to 2:45PM |
BREAK |
| 2:45PM to 4:15PM (1.50 hours) |
Decision tables & Exercises |
| 4:15PM to 4:30PM |
NOT MANDATORY: Evaluation and Door Prize Drawing |
Seminar Structure: Refreshments will be served at the beginning of each seminar and at the breaks. As a thank you for completing the evaluation door prizes will be drawn from those completed entries after each class. The seminar will be a warm, friendly and professional discussion of the subject material. Interaction with peers and the instructor is encouraged.
| SEMINAR |
CLASSES |
DATE 2012 |
7MD –2 Day Managing
People & Processes |
DAY 1: Managing Your People; DAY 2: Analyzing the Business Process |
Call for 2012 |
|